How to Compare Janitorial Companies

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Many business owners compare janitorial companies at the beginning of the new year, as they seek to choose new vendors or renew contracts for various services. If you’ve been with your current cleaning service provider for a while now, even if you are satisfied with their performance, it’s a good idea to do a brief comparison. You may discover some surprising information about your current company and its ability to provide competitive service.

Why Compare Office Cleaning Companies?

The nature of today’s economy has changed the way businesses must contract for third-party vendor services. Gone are the days in which a business owner could select one insurance agent, one office supply company or one cleaning service and stick with it for years without question. As much as business people appreciate the value of long-term relationships, it is simply bad business not to exercise a minimal level of due diligence. You may well find that your current provider is the most competitive, or at least close enough to justify renewing their contract based on good service. But you may find out that you are wasting money on misplaced loyalty.

How to Do a Janitorial Service Comparison

If your organization is large and the level of service required is extensive, it’s advisable to have your purchasing department issue an RFP. For smaller firms, simply requesting an updated proposal from your current vendor and new price quotes from two or three other firms is sufficient. Be as specific as possible with what services are needed and the frequency you desire. Beyond the basic level of service you specify, you can also request that they propose additional available services and provide a menu of as-needed or specialty services that you may want from time to time.

How to Select a Commercial Cleaning Service

When evaluating the proposals, be sure to go beyond the “nuts and bolts” of how much each firm charges for their services. Evaluate the type of guarantee or quality assurance they offer. Check licenses and certifications. Request references and actually check them. Consider the type of firm (national chain, franchise, locally owned company) and how that matches with your own business philosophy. Finally, consider the level of customer support each bidder will provide. Are they available for emergencies? Will you have your own dedicated account rep?

When you consider all of the components of commercial cleaning, comparing service providers can become highly complex, especially for small business owners. Town & Country Office Cleaning wants you to be satisfied with your choice. When you’re ready to compare janitorial companies, Town & Country would appreciate the opportunity to provide an RFP or price quote for you, or simply answer your questions.